How can I edit a ticket? :

How can I edit a ticket? Print

Created by: Irmgard Hoeger

Modified on: Tue, 25 Mar, 2025 at 7:03 PM

After a ticket is created, you can change the Requester of the ticket or Subject or the Description or any of the Ticket Properties from inside the ticket details page. Click on the three-dotted icon->select the 'Edit ticket details' option to edit the subject of the ticket

Irmgard is the author of this solution article.

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How can I edit a ticket? Print

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